Due to the uniqueness of most of our products; please pay special attention to sizing and details when placing your order.
If you have questions about determining the right products prior to purchasing; we are happy to help you. Please call us at 866-500-4084 or send an email to: email@example.com
Orders will normally ship within 2-3 business days via UPS or FedEx. Days in transit will vary based on your location.
Flat rates have been determined for all items shipping within the United States and will be applied at checkout. Depending on the items ordered; your shipment may arrive in multiple boxes.
For shipments outside the United States; please contact us with the shipping address prior to placing your order to determine total applicable freight charges.
In order to return or exchange any merchandise, you must:
Contact us within 72 hours of product receipt to obtain Return Authorization.
Returns or exchanges will not be processed without Return Authorization
Return Authorization shall be valid for 15 days ONLY. If authorized return is not received during the 15 day time limit, authorization becomes invalid and product will not be accepted for return or exchange.
Return items in original, unaltered condition
Return all packaging, parts, hardware and instructions
Pay all shipping costs associated with returns and exchanges
Pay a 20% restocking fee
Credits or replacement products will not be issued until the original product has been received and inspected.
Any products which have been installed, cut, damaged or modified by the customer will not be accepted for return.
On refused shipments the customer will be liable for all shipping changes and a 20% restocking fee.
Credits will be issued for product only. The freight cost was incurred and is non-refundable.